Sierra Styles Studio ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, scheduling appointments, purchasing services, or communicating with our hair studio.
This Privacy Policy explains how we collect, use, protect, and disclose your personal information, including information collected through SMS and text messaging.
2. Information We Collect
We may collect the following personal information when you interact with our website or studio:
Contact Information: Name, email address, phone number, and other information you voluntarily provide.
Appointment Information: Requested services, appointment dates and times, stylist preferences, and booking history.
Service Preferences: Hair color preferences, styling requests, hair care needs, and relevant service history.
Payment Information: Billing and transaction information necessary to process payments. Payment card details may be processed by secure third-party payment providers.
Website Information: IP address, browser type, device information, cookies, and website usage information.
Communication Preferences: Your preferences and consent regarding appointment notifications, emails, and SMS messages.
3. How We Use Your Information
We use personal information to:
Schedule, confirm, modify, and manage salon appointments.
Send appointment reminders and scheduling notifications.
Respond to customer inquiries and service requests.
Provide personalized hair care and styling services.
Process payments and maintain transaction records.
Communicate studio updates, policy changes, or service information.
Send promotional offers, special events, or salon announcements when you have provided appropriate consent.
Improve our website, customer service, and overall salon experience.
4. SMS & Text Messaging Privacy Policy
Sierra Styles Studio may offer SMS/text messaging to communicate with clients regarding appointment confirmations, appointment reminders, scheduling changes, cancellations, service follow-ups, and other salon-related communications.
Clients who separately and expressly opt in to receive promotional text messages may also receive information about salon specials, seasonal promotions, new services, and exclusive offers.
Mobile Information Sharing and Protection
Sierra Styles Studio values your privacy and is committed to protecting your mobile information.
We do not sell, rent, share, or disclose consumer personal information, including mobile phone numbers, to third parties or affiliates for their marketing, promotional purposes, or lead generation.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may use authorized service providers solely to facilitate our business operations and deliver text messages on our behalf, subject to appropriate confidentiality and data protection requirements.
Your consent to receive SMS messages is voluntary and is not a condition of purchasing salon services.
SMS Opt-Out and Assistance
You may opt out of receiving text messages at any time by replying STOP to a message from Sierra Styles Studio.
Message frequency varies based on your appointments and communication preferences. Message and data rates may apply.
5. Sharing of Personal Information
We do not sell personal information to third parties.
We may disclose limited information to trusted service providers who assist with appointment scheduling, payment processing, website hosting, and customer communications, solely as necessary to provide those services.
We may also disclose information when required by applicable law or to protect the rights, safety, and security of our business and customers.
Our service providers are not authorized to use your information for their own independent marketing purposes.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions, and enhance the user experience.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Although we take reasonable steps to protect your information, no electronic transmission or storage method is completely secure.
8. Data Retention
We retain personal information only as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and enforce our policies.
9. Your Privacy Choices
You may contact Sierra Styles Studio to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
You may also unsubscribe from promotional emails using the unsubscribe link provided or opt out of SMS communications by replying STOP.
10. Third-Party Websites
Our website may contain links to third-party websites, booking platforms, or payment processors. We are not responsible for the privacy practices of websites or services we do not control.
We encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental consent.
12. Changes to This Privacy Policy
Sierra Styles Studio may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws.
Any updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact: